Privacy Policy

Last updated: 17 March 2026  |  Rafiki Thatching CC

Your privacy matters. This policy explains how Rafiki Thatching CC collects, uses, stores, and protects your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

1. Who We Are (The Responsible Party)

The responsible party for the purposes of POPIA is:

References to "we", "us", or "our" in this policy refer to Rafiki Thatching CC.

2. Scope of This Policy

This Privacy Policy applies to all personal information collected through:

3. Personal Information We Collect

We collect personal information only when you voluntarily provide it to us. The types of personal information we may collect include:

3.1 Information You Provide Directly

3.2 Information Collected Automatically

When you visit our website, basic technical data may be collected automatically, including:

This data is collected in aggregate form and does not identify you personally.

4. How We Use Your Personal Information

We use your personal information only for the following lawful purposes:

We will not use your personal information for unsolicited marketing without your prior consent.

5. Legal Basis for Processing (POPIA)

Under POPIA, we process your personal information on the following lawful grounds:

6. Third-Party Service Providers

We use the following third-party services in operating this website. These providers may have access to your personal information only to the extent required to perform their services:

6.1 Formspark (Form Processing)

Our website contact form is powered by Formspark (Codeless Ventures Ltd). When you submit the contact form, your form data is transmitted to and stored temporarily by Formspark's servers for the purpose of delivering your message to us. Formspark's privacy policy and data handling practices are available at formspark.io. We have configured Formspark solely to receive and forward your enquiry to us.

6.2 StratStudios (Technical Service Provider)

StratStudios is the technical service provider responsible for the design and development of this website. StratStudios does not independently collect, store, or process end-user personal information submitted through this site. StratStudios acts solely as a technical service provider and is not a co-responsible party for your personal data.

6.3 Website Hosting

This website is hosted by a third-party hosting provider. The hosting provider may process server-level technical data (such as IP address and access logs) in accordance with their own privacy policy.

7. Sharing of Personal Information

We do not sell, rent, trade, or otherwise disclose your personal information to any third party for marketing or commercial purposes.

We may share your personal information only in the following limited circumstances:

8. Data Retention

We retain your personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Specifically:

When personal information is no longer required, we will delete or anonymise it securely.

9. Your Rights Under POPIA

As a data subject under POPIA, you have the following rights regarding your personal information:

To exercise any of these rights, please contact us at: rafikithatching@gmail.com.

10. The Information Regulator (South Africa)

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Regulator of South Africa:

11. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience. These may include:

You may disable cookies through your browser settings; however, this may affect certain features of the website. We do not use cookies to collect personally identifiable information without your consent.

12. Security of Your Information

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. These measures include:

Notwithstanding these measures, no internet transmission or electronic storage is completely secure. We cannot guarantee absolute security but are committed to using best practices to protect your information.

13. Children's Privacy

This website is intended for use by adults (18 years and older). We do not knowingly collect personal information from persons under the age of 18. If you believe a minor has submitted personal information through our website, please contact us immediately so we can delete such information.

14. Links to External Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to read the privacy policies of any websites you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. The updated policy will be published on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

Continued use of our website after any changes constitutes your acceptance of the updated policy.

16. Contact Us About Privacy

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us: